Shipping policy

Shipping Policy

OVERVIEW
At PrepPack, we strive to deliver your safety kits as quickly and efficiently as possible. Please review our shipping policy to understand how your order will be processed and delivered. If you have any questions or concerns, feel free to contact us at nickfisher518@gmail.com.

ORDER PROCESSING TIME

  • Orders are processed within 2-3 business days after payment is received and verified.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is shipped, you will receive an email confirmation with tracking information.

SHIPPING RATES & DELIVERY ESTIMATES

  • Standard Shipping: Typically delivered within 5-7 business days after processing.
  • Expedited Shipping: Available at an additional cost; typically delivered within 2-3 business days after processing.
  • Shipping rates are calculated at checkout based on your location and the weight of your package.

Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, carrier delays, or high order volumes.

SHIPPING LOCATIONS

  • Currently, we ship to addresses within the United States.
  • We do not ship to P.O. boxes or APO/FPO addresses.

For international shipping inquiries, please contact us at nickfisher518@gmail.com to discuss options.

TRACKING YOUR ORDER
Once your order is shipped, a tracking number will be provided via email. You can use this number to monitor the delivery status of your package.

DAMAGED, LOST, OR STOLEN PACKAGES

  • If your package arrives damaged, please contact us immediately at nickfisher518@gmail.com with photos of the damage so we can resolve the issue.
  • For lost or stolen packages, we recommend contacting the shipping carrier directly with your tracking number. However, we are happy to assist you in resolving the matter.

DELIVERY ISSUES
If you experience any issues with delivery, such as incorrect or incomplete addresses, please contact us at nickfisher518@gmail.com as soon as possible.

  • We are not responsible for delays or delivery failures due to incorrect shipping information provided at checkout.

QUESTIONS?
If you have any additional questions about our shipping policy, please reach out to us at nickfisher518@gmail.com.